DECISION OPERATING MODEL

Run your business on fast instinct and slow analysis.

CU-BOM doesn’t replace Kepner-Tregoe, Six Sigma, or your own decision matrix. It’s the layer those methods were never built to have — the one that tells you when to trust the gut, and when your gut has spotted something the matrix missed.

Free to read, no signup — written and maintained from New Zealand.
Built on Kahneman’s dual-process research
Gary Klein’s Premortem — used at NASA & the World Bank
Grounded in cited decision science, not trend-chasing
THE MODEL

Four tools. One rule for each: know when you’re allowed to use it.

Every tool below is real, independently documented, and imperfect on its own. CU-BOM’s job is routing — matching the right tool to the right situation, and refusing to run it when the safeguard fails.

SELF-SERVE

Run it yourself, no facilitator required

Everything on this site is meant to be used without hiring anyone — read it, check the safeguard, run the tool with your own team.

1

Find your situation in the matrix

Match what’s actually happening — a launch, a stuck vendor call, a crisis, a leaky funnel — to the tool built for it.

2

Run the safeguard check first

Every tool has a go/no-go condition — a psychological-safety score, an expertise threshold, a time-pressure read. Skipping this is the most common way these tools fail.

3

Copy the template and run it

The playbook has the worksheet, the invite text, and the follow-up email already written — fill in the brackets and send.

FROM NEW ZEALAND

Built for small, flat teams — wherever you are

CU-BOM was written for businesses with a handful of people wearing several hats and no time for a six-week change program — the kind of team structure most NZ SMEs already run.

COSTFree to read and reuse
FORMATWeb playbook + copy-paste templates
ORIGINWritten and maintained in New Zealand
UPDATESRevised as the model gets used and tested
NEXT STEP

Take the model, not a meeting.

The full playbook — the routing matrix, all four safeguards, and every ready-to-send template — is free to read. Bookmark it, share it, or copy it into your own team’s docs.